[...]We hope this email finds you and your family healthy and well.
Over the next few weeks, we will be making schedule and itinerary adjustments to some of our 2021 summer sailings for five of our ships. These changes are being made after tapping into market research and listening to feedback and input from guests and trade partners on opportunities for adventure for this upcoming summer, as we work to apply the best available public health, science and engineering insights to deliver a safe and healthy cruise vacation. Regrettably, as a result of these shifts, your clients' cruise has been cancelled.
We know this news is disappointing, and we're sorry for the impact to your clients' vacation. As a result of this unexpected change, we'll be providing them with the following:
A full refund of any paid portion of their cruise fare to the original form(s) of payment, including any non-refundable deposit.
Any pre-paid amenities will be refunded to the original form of payment.
They can expect to receive their refund 45 days after we cancel their reservation. Kindly note, refund times may vary depending on their financial institution.
And, if they booked their airfare through Royal Caribbean International, it will be automatically refunded to them. However, if they booked on their own, please contact the service provider directly for their options with them.
...So, we also have a special offer just for them. If they rebook an alternate European itinerary departing in 2021 by October 31st, 2020, we'll provide them with an Onboard Credit valued at a $100 USD for interior and ocean view staterooms or $200 USD for balcony staterooms and suites. They must decide to move to a new sailing by October 31st, 2020. [...]
Wir sind gerne bei Fragen oder Wünschen hierzu für Sie da.
товарищи, подскажите, пожалуйста, где и как можно сделать перебронирование и на какой корабль, какой маршрут? нужно самим найти и выбрать? и я правильно понимаю, что если не сделаю перебронирование, то мой депозит автоматически вернётся мне или мне надо куда-то написать о возврате? так жалко терять такой интересный маршрутlena&fara писал(а): ➡ Если они перебронируют альтернативный европейский маршрут с вылетом в 2021 году до 31 октября 2020 года
1) сходила, посмотрела, НИЧЕГО даже близкого нет тому маршруту, что нам отменили !!denwood писал(а): ➡ задайте в поиске регион Европа и желаемую дату, вот Вам и варианты
