Круизный форум

i_crust писал(а): ➡ погодите, так вам деньги с Пульмана как бы перевели на круиз от MSC?

pegast писал(а): ➡ иначе как бы они вам заменили Пульман на МСЧ? Вот агенство и трясите.

i_crust писал(а): ➡А MSC медленно и долго, но возвращает.

zet писал(а): ➡ АлАр, спросите в старых пульмановских темах, например.

Madrid, 13 July 2020
Dear Client,
We are reaching out to share some important information related to Pullmantur Cruises.
The company has initiated a reorganization process of its group, under the terms of Spanish insolvency laws.
This decision has been taken due to the impact of the coronavirus pandemic on the cruise operation, 13th, suspended since last March as well as on the legal measures adopted to limit mobility by the different countries.
Being your security our main priority, we announced the extension of the suspension of the activity until 15th November 2020, because of the uncertainty regarding the evolution of COVID-19 and the way in which it will be able to sail, once the limitations imposed by the different countries are lifted.
In relations to the vouchers offered mentioned in previous communications by Pullmantur, we send you below an update regarding the same.
UPDATE
Royal Caribbean Cruises Ltd. is offering you the followings options, which will be managed directly by Royal Caribbean International or Celebrity Cruises (both brands belong to the Royal Caribbean group (RCL)):
125% Voucher (Future Cruise Credit – FCC), based on the cabin fare basis, applicable in cruise fares on cruises of Royal Caribbean International or Celebrity Cruises.
Any other monies paid to Pullmantur on the booking, like taxes and fees (if not included in the cabin fare), air tickets or, hotel, services fees and others optional services will be added to the credit at 100%. Only the cabin fare itself, which is usually the bulk of the cost – is calculated at 125%. st
This voucher (Future Cruise Credit-FCC) allows you to book a new cruise by December 31 st , 2021 30th, on a Royal Caribbean International or Celebrity Cruises sailing departing on or before April 2022. The FCC may not be used on Christmas or New Year’s sailings, chartered sailings or in contracted groups.
100% Refund: Or, if you prefer a full refund of the amount paid to Pullmantur, which is a lower value than the future cruise credit offer above, RCL will provide you with a refund.
If a Pullmantur voucher was issued or promised to you, the acceptance of RCL’s offer will entail that the
Pullmantur voucher will become void.
In order to process your selection as soon as possible, please click here and complete this form no later
20th than September 2020 to let RCL know if you prefer the 125% voucher (Future Cruise Credit-FCC) or
the 100% Refund. Once you make your decision, complete the form and send it to RCL, you will receive
the refund o voucher (Future Cruise Credit-FCC) within 90 and 45 days respectively. RCL will process the
personal data you provide in accordance with their privacy policy which is available here.
We deeply regret this situation, as well as the inconvenience caused. We thank you again for your
continued patience and understanding.
Sincerely,
Pullmantur Cruises Team
Please feel free to visit royalcaribbean.com and celebritycruises.com for more details on the product
and sailings available to you.

Yalo67 писал(а): ➡проще не соглашаться на перенос круиза

Yalo67 писал(а): ➡ Вот все прочитпла и еще раз убедилась, что у наших лучше ничего не покупать. Вот купила напрямую , не вернули деньги-пишу в банк. Заплатила в евро некую сумму, мне эту же сумму вернули. Никаких потерь на курсах

Maiklnik писал(а): ➡ например, недавно крупнейший греческий туроператор ко дну пошел - и не важно, у кого брались туры - все ни с чем остались.

Yalo67 писал(а): ➡ Maiklnik, я про чарджбэк и писала. Просто, когда нечто куплено у иностранной компании и оплачено в евро, то и возвращают эту же сумму в евро без всяких там манипуляций с курсами

Февраль22 писал(а): ➡ у меня оповещения по операциям на карте