We are very excited about the restart of our cruise holidays program with Costa Deliziosa as first ship of our fleet that started her operations last 6th September from Trieste, in accordance with the Italian Government authorization.
We have worked and are still working with all the authorities involved and our scientific experts to monitor the overall epidemiological situation, in order to plan our cruises and new itineraries in detail and to ensure a rigorous, coordinated and complete application of health protocols to guarantee our guests a safe and memorable cruising experience.
Given the current situation, we are approaching our restart with a great sense of responsibility towards our guests and crew members, as well as the residents of the communities we visit with our ships. According to the current situation we have deeply revised our cruise program and we regret to inform you that we have to change your original reservation by offering you a suitable and personalized alternative on one of the new itineraries recently announced.
After this month’s restart with Costa Deliziosa, sailing from Trieste, and Costa Diadema, sailing from Genoa on 19th September, we will gradually increase the number of ships that will resume operations by offering amazing cruise holidays programs. As of now, we have redesigned our itineraries from October 2020 to March 2021 opening our cruise experience to guests of European nationality.
The big news will be the debut of the new ship Costa Firenze: starting December 27, guests will be able to discover this latest generation vessel on a seven-day tasteful holiday experience in the Mediterranean. Starting from October 10, Costa Deliziosa will sail on one-week cruises from Trieste to Greece.
Costa’s offer in the Mediterranean will be further enriched by the LNG fueled flagship Costa Smeralda planned to depart on October 10 from Savona for itineraries in the West Mediterranean while from November, Costa Diadema will offer two wonderful travels: a 12-day itinerary to the Canary Islands and a 14-day itinerary to discover Egypt and Greece. The World Cruise is also confirmed with Costa Deliziosa, departing on January 3, 2021, for its 13th edition.
With a rich program of alternative choices you can take advantage of, we truly hope to be able to welcome you on board our ships very soon with the traditional warmth and welcome that we are pleased to offer to all our guests. Our Cruise Consultants are at your disposal to find together the best solution and advise you on similar programs and offers. There are unbeatable opportunities waiting for you!
Nevertheless, in the event that none of the solutions we will propose you are to your liking, we will be happy to offer you a voucher equal to the amount already collected by Costa Cruises for the canceled cruise and a credit on board of € 200.00 per cabin for a cruise of 7 or more nights or € 150.00 per cabin for cruises lasting less than 7 nights. The voucher usable within 18 months from the day of its issue and for departures by April 2022 and can be requested by 01/10/2020 and will not entitle to further reimbursement.
If this solution does not meet your needs, you can renounce the voucher and you will be entitled to a refund. We invite you to send us the refund request to the address
info.europe@costa.it accompanied by your bank details (Iban code, bank name, beneficiary of the Current Account and BIC code). We will refund within the terms of the law and compatibly with the technical times necessary to process the request.
All our Costa crewmember and personnel are looking forward to hosting you onboard our ship for an exclusive and amazing Costa cruise. For any information we remain at your complete disposal.
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